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How does it work ?
Nothing easier, you select the CineCardz of your choice, you customize it as you want. Then you select your theater and your showtime, and once everything is validated you just have to enjoy it before the movie!
What are the means of payment ?
You can pay your CineCardz via Paypal, or Visa/Mastercard.
What are the moderation criteria ?
We obviously don’t want violence, pornography, politics or advertising.
I have a 30 seconds video, may I send it to the big screen ?
For technically reasons you should use the CineCardz we suggest you.
Why isn’t the showtime available ?
Someone was faster than you, you should quickly check the availability of the others showtimes.
I don’t find an animation I love, could you create another one for me ?
Some CineCardz will be available for particular events like New Year's Eve or Easter, but also for personal events like the birthdays. We will regularly propose new CineCardz, so you could experiment new ways to Say It Large.
How can I create my account ?
You can use your email adress, or an existing Facebook/Twitter/Google+ account.
How can I change my personal data ?
You can change your information directly on your dashboard.
I forgot my password, how can I retrieve it ?
You can reset your password by clicking on forgot password ?.
How can I delete my account ?
Just send us a mail to ask for deleting to email@example.com and your account will be deleted.
I can’t finally go to the theater at the selected showtime, can I chose another one ?
I want to modify the CineCardz I just bought, is it possible ?
You can send a mail to firstname.lastname@example.org at least 24 hours before the selected showtime, and we will delete your CineCardz and send you a coupon for a new one.
I don’t want my CineCardz anymore, can I cancel it ?
You can send a mail to email@example.com at least 24 hours before the selected showtime, and we will refund your CineCardz.
After the Showtime
Can I retrieve my CineCardz ?
During the showtime you will receive a mail with a link to download your CineCardz in HD. You could then share it on all your social networks.
Why wasn’t my CineCardz played ?
It can be due to a technical problem or a moderation problem, send us your claim by mail at firstname.lastname@example.org.
Why is there no CineCardz in my regular theater ?
The CineCardz theaters network is being deployed now, please visit the list of CineCardz partners theaters.
I don’t find the answer to my question, what can I do ?
Just ask your question by email to email@example.com
I am an exhibitor, can I offer CineCardz ?
Of course ! You wish share the CineCardz experience in your own theaters ? Contact us by email at firstname.lastname@example.org.